Winter Storm Emergency
Plumbing Service
Frozen pipes? Burst pipes? No hot water?
We're responding to emergencies throughout Central Texas.
What to Do Right Now
If Your Pipes Have Burst
- 1. Shut off your main water valve immediately
- 2. Turn off your water heater
- 3. Open faucets to drain remaining water
- 4. Call us right away: 512-764-0866
If You Suspect Frozen Pipes
- 1. Keep faucets slightly open (dripping)
- 2. Open cabinet doors under sinks
- 3. Never use open flames to thaw pipes
- 4. Use a hair dryer or space heater carefully
Common Winter Storm Plumbing Issues
Frozen Pipes
Pipes in exterior walls, crawlspaces, and attics are most vulnerable. Look for reduced water flow or no water at all.
Burst Pipes
Ice expands and can crack pipes. Signs include water stains, wet walls, or puddles. Act fast to minimize damage.
Water Heater Strain
Cold incoming water makes your water heater work harder. Units may fail under increased demand during freezing weather.
Outdoor Faucets
Hose bibs and outdoor faucets freeze first. Disconnect hoses and cover exposed faucets with insulated covers.
Power Outages
Without heat, your home cools quickly. Drain pipes if you'll be without power for extended periods in freezing temps.
Post-Thaw Leaks
Cracks may not leak until ice melts. Inspect your home carefully as temperatures rise above freezing.
Frequently Asked Questions
How do I know if my pipes are frozen?
Signs of frozen pipes include: little or no water coming from faucets, frost visible on exposed pipes, unusual sounds when turning on faucets, or strange smells coming from drains (due to backed-up sewage). If you notice any of these, call us immediately.
Should I try to thaw frozen pipes myself?
You can try gentle thawing methods like a hair dryer, heat lamp, or space heater. Never use an open flame, propane torch, or any device with an open flame. Apply heat starting from the faucet end and work toward the frozen section. If you're unsure or the pipe is in a wall, call a professional.
Where is my main water shut-off valve?
In most Central Texas homes, the main shut-off valve is located near the water meter (usually near the street) or where the main water line enters your home. It may be in a basement, crawlspace, garage, or utility closet. Locate it now before an emergency happens.
What areas do you serve?
We serve the entire Central Texas area including: Bastrop, Austin, Elgin, Smithville, Cedar Creek, Del Valle, Manor, Pflugerville, Round Rock, Taylor, Lockhart, Luling, La Grange, and Giddings. If you're unsure if we serve your area, give us a call.
Do you charge extra for emergency calls during the storm?
We believe in fair, honest pricing. We do not price gouge during emergencies. Our rates remain consistent regardless of weather conditions. We'll always provide an upfront estimate before beginning any work.
Need Emergency Plumbing Help?
Don't wait for a small problem to become a big one.
We're available 24/7 for plumbing emergencies.
Licensed & Insured • RMP 46496